This page explains how Tarsyah communicates with users (including via WhatsApp) and how we collect, use, and protect personal data related to messaging. It is intended to support transparency and user choice (opt-in / opt-out).

Business Information

• Business name: Tarsyah
• Location: Riyadh, Saudi Arabia
• Support email: [email protected]
• Phone: 0114500029

1. Information We Collect

We may collect your name, phone number, email address, and any information you provide when registering, contacting us, or interacting with us via messaging channels (including WhatsApp).

2. How We Use Your Data

• To deliver services and service-related notifications.
• To respond to your inquiries and provide customer support.
• To send marketing messages or offers only if you have provided consent.
• To send messages via channels you opted into (e.g., WhatsApp), including marketing, utility, and authentication messages.

3. WhatsApp Consent (Opt-In) & Opt-Out

Opt-In: We send WhatsApp messages only to users who have explicitly opted in (for example, by checking a consent box on our website) or users who initiate contact with us via WhatsApp.

Opt-Out: You can unsubscribe at any time by replying STOP to any WhatsApp message, or by contacting us at [email protected].

4. Data Sharing

We do not sell your personal data. We may share data only with service providers needed to operate our services (for example, WhatsApp API providers, payment providers, delivery companies) or when required by law.

5. Data Protection

We apply technical and organizational measures to protect your data from unauthorized access.

6. User Rights & Data Deletion

You may request access to, correction of, or deletion of your personal data by contacting us at [email protected]. If you request deletion, we will process it in accordance with applicable laws and our legitimate business obligations.

7. Updates

We may update this policy from time to time. Changes will be published on our website or official channels.

Terms & Conditions (Summary)

By using our services through our website or messaging channels, you agree to the following:

Permitted Use

Services may only be used for lawful purposes and in compliance with applicable regulations.

User Responsibilities

Provide accurate information and do not use the service to send unwanted or misleading messages.

Company Responsibilities

We will strive to provide stable and secure services but do not guarantee uninterrupted availability.

Intellectual Property

All trademarks, content, and software belong to Tarsyah and cannot be used without prior permission.

Disclaimer

The company is not liable for any direct or indirect damages arising from misuse of the service.

Governing Law

These terms are governed by the laws of Saudi Arabia, and any disputes are subject to the jurisdiction of Riyadh courts.

Last updated: 2025-12-22